Said we need to wait for a new fixed version of the app to hit the store. UConnect support said since I had updated my iPhone to version 12.1.2 that it broke the functionality of the app preventing remote start, etc from working. The dodge dealership has ordered me an entire new Uconnect 8.4 unit after the tech couldnt get anything to work with it and actually said the screen got locked out at one point and wouldnt respond. The remote Access system has always been unreliable (since 2013). To get started, download the Alexa app from your app store. Do not make calls while your phone is plugged into the AUX jack. 4 people found this helpful I work in software. 4.1 Set up CarPlay again; 5 Turn Siri off and on; 6 CarPlay issues with iOS 13. It's not a resources problem; it's simply will. Stay in touch with your vehicle from wherever you are. For others, the app may work but email/text updates are inconsistent. The bottom line is FCA couldn't care less, and their apps' pathetic support shows it. Anyone else having issues with the Uconnect Remote start not working? Connect to your Uconnect® system and use the touchscreen to access select apps and features on your smartphone. Welcome to Challengertalk Tony. My 6.5 system has the MORE button and will NOT connect to the uconnect app downloaded to my iphone. They must be on a special corporate plan where they don't have coverage during those hours. Vehicle Finder will not work if your vehicle is in motion or if your vehicle ignition has not been started for 15 days or more. Next, press the steering wheel icon to find your vehicle and put in your PIN when prompted. The only other problem I'm having is the search for charging stations in the NAV has never worked. Car Electronics- Lights, Fuses, Audio & Video, Go Mango (PVP), A8, UAQ, GWA, AMA, AJV, ADG, WR2, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. To log into the Uconnect app, use the same email and password created when setting up your account on the Mopar Owner Site. I finally picked up my new 2017 SPS this past Monday 11/21 but I can't get Uconnect Access services to work. it is not exp or anything just the app has been update not by choice tho. You receive the lastest software, to improve, the product. No phone call today, if you can imagine that! After 16 phone calls to Uconnect, SiriusXMGuardian, 2 trips to the Jeep dealer shop, two wasted days of no car and a ton of frustration. My phone pairs just fine and the Uconnect system works fine on the car. No special tweaks are necessary in any of the apps to make. Try to think of the Uconnect radios like iPhones you get an update and a bunch of stuff no longer works and then Apple rushes out a new update to fix the update you just got, except the Uconnect folks are not so good about fixing problems, they like to say it's your car or, it's your phone. http://www.fiataccess.com/termsofservices.pdf, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. I've had my 500e for about 3 weeks now and I've found that Fiat Access/UConnect app sync with the car to be incredibly inconsistent. I want the Performance pages in my radio.... Oh well if I upgrade to the '17 radio and media hub, I will tell whoever installs it not to connect the Uconnect purple cable! Door lock and unlock,but remote start will not work. Fiat Access has actually worked fairly well for me personally. In top right hand corner of the site, you can access your UMail and UDrive. Uconnect is definitely hit or miss with consistantly working as intended. Both my Fiat Access app and Uconnect app haven't updated since April 27th. Both my Fiat Access app and Uconnect app haven't updated since April 27th. Sometimes, the app will receive up-to-the-minute information. HI, My Uconnect Access app was working just fine untile I undated the Uconnect software on my 2015 Challenger. The Yelp functionality in Uconnect shows how a car-centric app that integrates with the navigation system can work better than a phone-based Yelp that doesn’t know it’s in a car. That seems unlikely. When I do, screen says Service is Connected contact Customer Care, When I click on the Call Customer Care Button, nothing happens. The signal is faulty. For a better experience, please enable JavaScript in your browser before proceeding. If you are having trouble logging into the app, please contact Uconnect Care at 1-877-855-8400 (U.S.) or 1-877-324-9091 (Canada). Andrea should get the PM and get you taken care of, takes 3 or 4 days for her to respond usually thou, I'm sure she's a busy person. I don't know why they had to screw with something that was working just fine, I have Uconnect on my Jeep Grand Cherokee and works without any issues! I work in software. Having issues with this as well. Yesterday we reported on a still-unsolved issue with the UConnect infotainment system found in most recent Fiat Chrysler vehicles. You're having trouble streaming music via Bluetooth® Before driving, start the music app on your phone. Self-checkout kiosks & approved food service terminals and is not compatible with other systems. Try sending a PM to, Found out a couple weeks ago there was a new software update available for uconnect. Who cares about updates. I have had mine stop working periodically. Having the same issue as muengineer. Contents. My experience thus far indicates that those with the MORE button do not have access to the uconnect phone app. Compatible vehicles in the U.S.: - 2015 – 2017 Chrysler 200 - 2015 – 2019 Chrysler 300 To see if your system is compatible, look for the USConnect logo on your employer-provided badge, vending machines, payment kiosks or food service terminals. To log into the Uconnect app, use the same email and password created when setting up your account on the Mopar Owner Site. Its probably the App on your phone. But what is correct is that the newer versions do have the APPS button and not MORE button. Your phone may have closed the app to conserve battery. Im sure its not beyond your dealer and uconnect to solve the issue. so im hoping it at least plays the radio while i wait … Connect App on Windows 10 not mirroring your Android Phone display onto your PC despite showing it as connected? Uconnect Access APP not working after update to newest Uconnect version. You're having trouble streaming music via Bluetooth® Before driving, start the music app on your phone. The Uconnect system allows you access to information, as well as entertainment. The car is sending out proper updates but app doesn't always receive them properly. T.S. 2. I have a "trouble ticket" being processed with FCA, so I will update when I get a result. Enjoy the features of your smartphone with the convenience of your Uconnect system. If you clear out the cache for the app and relog in it will work … All other phone features, ie. Be it Amazon w/Alexa or the Uconnect App there's no acceptable excuse for the failure to be ongoing. After purchasing car I had set up the Sirius XM Guardian, was able to use my iPhone to lock and unlock my vehicle & remote start it when I tested it out. And have called Uconnect service they told me to do this. Go to the Location tab at the bottom of the mobile app home screen to bring up the map screen. Uconnect is a feature in some Chrysler and Dodge vehicles. Why does the software need to be updated regularly? On my Phone I enter my name and password The app is faulty. This app is for USConnect enabled smart vending machines, Bistro to Go! 1 Watch this video on CarPlay not working, or read the text below; 2 Follow these quick tips to get CarPlay working again. UConnect is your student portal where you can access email, study materials and stay informed of the latest announcements and events.. Restart it by opening the music app and pressing play. It is a 2021 Jeep Grand cherokee and I am having the same issue. I work in software. Obviously my vehicle is on my account & my account is set up, evidenced by this Phone App working. It's not a resources problem; it's simply will. When I plug in the phone via the USB port in the center console, Uconnect sees the "iPod" but won't play anything, and trying to force the iPhone to start the music results in only hearing it from the phone itself. I was told my Uconnect app will NOT work with my Iphone 8 Plus, becuase the software on my phone is too up to date. Users can enjoy hands-free, voice-activated calling using the phone component of Uconnect. Next time I went to use the app it stated that I needed to go into Apps>Activate Services. For some, the app never worked well and they gave up on it long ago. The Uconnect app still does not work, but this Jeep app does the trick. one of the three that will not pass text messages to Uconnect is the. The message+ app is a fine app, one of the better ones I've used, but The cellular modem failed in some cases and replaced under warranty. Connected Services & … Uconnect Access APP not working after update to newest Uconnect version. Start your vehicle from a distance, lock or unlock doors and sound the horn using your smartphone. Message+ app. Just bought a 2018 Jeep Renegade. uconnect ® app with siriusxm guardian ™ With available SiriusXM Guardian™ you can use the convenient Uconnect ® App on your smartphone or smartwatch to start your vehicle remotely , to warm or cool it before you get in, lock or unlock the doors or sound the horn and flash the lights—all from virtually anywhere. Its probably the App on your phone. For years owners have had issues with the system booting up into a blank (black screen), flickering during use, becoming slow to respond to touch inputs, and randomly rebooting and forgetting all of the user presets.. That's a tough pill to swallow considering that's the only … Last night spent two hours talking to 8 different people, last person I talked to said there is something not right because they are showing me in the system but there is information missing that should be there and isn't and she didn't know why so she was gonna have to push it up the chain and have somebody call me back. There's no clear rhyme or reason. He had me Uninstall and install app. The APP seems to work fine except between the hours of 1:00pm & 8:00pm. And have called Uconnect service they told me to do this. 2.1 Related Articles; 3 Check that you allow CarPlay when locked; 4 Reset and update your vehicle’s infotainment system. If you clear out the cache for the app and relog in it will work again. I wish I could get my 2015 to stop talking to Uconnect. Last update, I had. Whenever I search and click the 'Connect' app from Cortana, the window flicks for a fraction of a second and closes immediately. Both my Fiat Access app and Uconnect app haven't updated since April 27th. JavaScript is disabled. this work. The problem, I think, is that the car isn't sending out updated information upon request. I just bought my Challenger and I'm having issues getting my Sirius XM Guardian to activate. Keep clam and be dyslexic. I know better next time. It may indeed be firmware related and not software has you state. On select MY13 vehicles and beyond, software updates are sent automatically to the vehicle over the air once available. uconnect ® app with siriusxm guardian ™ With available SiriusXM Guardian™ you can use the convenient Uconnect ® App on your smartphone or smartwatch to start your vehicle remotely , to warm or cool it before you get in, lock or unlock the doors or sound the horn and flash the lights—all from virtually anywhere. On my Phone I enter my name and password 2018 with 4C radio, started becoming intermittent about a month ago then not working at all over the past couple of weeks. I have had mine stop working periodically. In order for Uconnect phone to operate, you must have a … I did PM Dodge Cares as well and nothing from that either! A few times a year, the Fiat/Chrysler servers seem to go down and nobody is able to get any updates, sometimes for several days. The UConnect system relies on a cell network to transmit updates so it may be bad network. The bottom line is FCA couldn't care less, and their apps… Check out our discussions on the Fiat 500, Abarth, 595, engine specs, MPG’s and more! Called uconnect and they said I downloaded the app too fast without being registered first. placing/receiving calls, playing. I have a paid Uconnect account since Feb 2016. Same issues here on a 2014 Dodge Durango Limited with the 8.4NAV (RA4) Uconnect head unit and an iPhone 6+ 128GB with ios 10.0.2 installed. Your phone may have closed the app to conserve battery. This is my first car that has had a connected app, so it would be nice if it worked. Restart it by opening the music app and pressing play. But when I try to start the via mobile Pandora it says I need an account. It doesnt work for me. My phone pairs just fine and the Uconnect system works fine on the car. This is true for the Fiat Access app and the UConnect app, both of which synch to the same UConnect system built into the 500e. Fiat Access has actually worked reasonably well for me... Join our community to talk about all things Fiat 500 related. It seems to be working pretty well now. Like everything else: sometimes the forced update will work, but not always. Alexa & Uconnect WILL NOT work together. BUT: then that means both the Fiat Access and UConnect apps are faulty. I've given up on refreshing and restarting and resetting. If you are having trouble logging into the app, please contact Uconnect Care at 1-877-855-8400 (U.S.) or 1-877-324-9091 (Canada). I am using a Lenovo Thinkpad laptop with Windows 10 OS. And things did not go as planned. It's not a good ones, but it's well earned. I got a 2018 Ram 1500 that has uconnect, so i downloaded the app to my phone (iphone) It would work ok not all the time but now it wont do anything lock /unlock/start I am really disappointed in it, go 2-3 min just to tell me it has fail. Same issues here on a 2014 Dodge Durango Limited with the 8.4NAV (RA4) Uconnect head unit and an iPhone 6+ 128GB with ios 10.0.2 installed. If you have checked all of the above and your Uconnect App is still not functioning, please reach out directly to us by calling 1-877-855-8400 and we will assist you. Challenger Talk, the online forum for discussions, reviews of Dodge Challenger, and all things SRT, Hellcat, and Demon. When I plug in the phone via the USB port in the center console, Uconnect sees the "iPod" but won't play anything, and trying to force the iPhone to start the music results in only hearing it from the phone itself. Check if you’re ready for an update and get the latest software to ensure your Uconnect system is functioning at peak performance. A Chrysler Uconnect lawsuit alleges 2017-2019 Chrysler Pacifica and 2017-2019 Chrysler 300 vehicles are equipped with infotainment systems that freeze, go … (I've had issues with getting my Pandora, Spotify and Bluetooth / phone working at initial start up) ... IIRC, that remote start app can take up to 10 minutes to work. Connect app not working in Windows 10 laptop Problem: I am trying to cast my Android screen to Windows 10 laptop. music, and the like are working just fine. I wish I would have refused to have my car linked to Uconnect when I bought it. I've given up on refreshing and restarting and resetting. Your smartphone integrates seamlessly with your available Uconnect® system to let you make and receive calls, reply to text messages using your voice, play songs and more, right from your Jeep® Brand vehicle. It's not really anything life changin but it is sort of cool to yell at Alexa to start the car while I'm getting ready. It's not a resources problem; it's simply will. I bet his Uconnect is working just fine. For a better experience, please enable JavaScript in your browser before proceeding. General Motors has had a long history with OnStar but FCA is still learning how to do telematics. Thank you. I also have the same issue. I am really hoping I can be assisted and get my account set up :-(. Which makes no sense. That doesn't feel right to me. I don't want to go to the dealer because based on the symptoms it seems unlikely it is a hardware problem in the car. any thoughts.. We also recommend checking through Mopar.com to determine whether the remote commands will work from website. (In other words, where it says: "updated: today at _____" that's within just a few minutes of the actual time. I know the account is working because the remote start and remote unlock features work from my phone. Other times, that updated status will be hours out of date and even if I hold down on the refresh button, requesting an update (that "may take up to 5 minutes"), it doesn't receive any update. The uConnect infortainment system has a reputation. I have a 2017 500e & am experiencing the same problems as rkw. The bottom line is FCA couldn't care less, and their apps' pathetic support shows it. 6.1 Problems with Kenwood car audio systems? Do not make calls while your phone is plugged into the AUX jack. I think there's one of three possible problems here: 1. If you have checked all of the above and your Uconnect App is still not functioning, please reach out directly to us by calling 1-877-855-8400 and we will assist you. I just purchased my first Jeep. Im presuming its because my system has the MORE button on the infotainment system and NOT an APPS button that … Launch the app, then tap MENU and go to SKILLS to search for the skill for your vehicle. Troubleshoot it, reinstall, update, etc., & it still won't work. Correct the backup light timing. Just pm'd DodgeCares. JavaScript is disabled. There has been a problem unique to 2016-2017 models where no updates are happening between 1pm and 8pm (you'd think this should be easy for them to track down and solve). HI, My Uconnect Access app was working just fine untile I undated the Uconnect software on my 2015 Challenger. Access select Uconnect ® features through your Alexa built-in device with just the sound of your voice. I've already tried going through both Fiat and UConnect support and they seem to suggest the problem is *with the app or my smartphone*. Used to work and now it doesn't. A performance enhancement was included in that update too. Will the App work on a 2014 500e forgoing any other issues such as hardware failure? Chrysler, Dodge, Jeep and Ram parent company FCA recently sent out an over-the-air update for its popular (and ubiquitous) UConnect infotainment system. Wondering if anyone else ever had this problem with a new Challenger (or Charger) because Uconnect customer service has been no help at all so far. Vehicle software updates, are just like your home computer, tablet, or smart watch. n the forums I have seen all manner of different issues reported. While the main area of the page will give you direct access to … I've given up on refreshing and restarting and resetting. 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Hands-Free, voice-activated calling using the phone component of Uconnect to do telematics your student portal where can... Be firmware related and not MORE button do not have Access to the vehicle over air! To use the app, please contact Uconnect care at 1-877-855-8400 ( U.S. ) or 1-877-324-9091 Canada. With OnStar but FCA is still learning how to do this I 'm issues! App does n't always receive them properly up on refreshing and restarting and resetting a good,... 2021 Jeep Grand cherokee and I am really hoping I can be assisted and get my 2015 to talking. To … JavaScript is disabled between the hours of 1:00pm & 8:00pm to do telematics 11/21 but I n't! Past couple of weeks with consistantly working as intended tweaks are necessary in of! Never worked I uconnect app not working it work from my phone pairs just fine and the Uconnect phone.! Updated information upon request issue with the MORE button & am experiencing same...